Love Scrappin

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Terms & Conditions

How to Place an Order

To place an order, you will firstly need to create an account with us. Simply add the items you wish to order to the cart, you will only have to enter this information once. For future access, just log in with your email address and password and follow the prompts. All prices are in Australian Dollars.

Payment

Internet banking or over the counter direct deposit.

Over the counter deposits must be finalised within 3 working days of ordering. Please quote your order number and name. When paying by direct deposit,please allow up to 2 days for the funds to be available in our account.

Mastercard,visa excepted through Paypal.

If you have selected Paypal as your payment method, you will be forwarded to Paypal and given payment directions as part of the checkout process. This payment method is instant and completed at the time of checkout, ensuring the quickest turnaround on your order.

We also welcome telephone payments therefore if you would like to pay credit card over the phone simply call Love Scrappin'and quote your order number.

Delivery

Registered post is available upon request for an additional charge of $2.80. If you wish to use this service please ensure that you select the registered post option when completing your order. We highly recommend that our customers utilise registered post to protect their order in transit.

Love Scrappin' take care in packing your orders to ensure that you will receive your order safely. Love Scrappin' will not be held responsible for orders that are lost or damaged during transit.

Free shipping on all orders over $65 (this does not include bulky items such as albums,cutters etc).

We offer a flat rate postage of $9.00 (excluding bulky items) anywhere in Australia.

Local Pick up Available If you are in the Narre Warren, Berwick, Beaconsfield area you may wish to pick up your order.Please put PICK UP in the comment section of the order. If you choose this method you can pay by EFTPOS or cash when you pick it up. Unless you choose paypal. We will have your order packed and ready to go! Please note that this not a shop front but a home based business so please be sure to call first.

Out of Stock

We make all attempts to ensure our website contains up to date information on currently stocked items. Keep in mind when paying by Direct Deposit that items can become out of stock during the time delay between placing an order and payment being received. In the event that an item is out of stock at the time of processing your order, it will be deleted from your order and we will notify you. In that case you may either purchase another product up to the same value or receive a refund.

International Orders

For all International orders your postage charge will be based on the weight and destination. You will need to wait for an email from Love Scrappin' regarding your rate.Parcels will be sent via Airmail or economy mail.We highly reccomend that insurance is taken out on International orders as Love Scrappin' will not be held responsible for lost or damaged parcels.

Dispatch Times

Orders are processed within 24hrs from receipt of payment.Please allow up to 2 weeks for delivery.

Refund & Exchange Policy

We request that you notify us of any incorrect orders within 48 hours of receiving your order. We will either replace the items or issue a refund if advised within the claim period above. You are responsible for shipping costs of all returns. All goods must be returned in their original packaging. Credit will not apply to items that are damaged in transit.

We have tried to provide the best possible images and descriptions of our product lines.Please note that the colour may vary from computer screen to computer screen.

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